Terms of Service

Last updated: July 2026

1. Acceptance of Terms

By accessing or using GreatChat ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, you may not use the Service.

2. Description of Service

GreatChat provides an AI-powered conversational assistant that can generate text, images, audio, and video content; search the web; integrate with third-party services; and perform actions on your behalf. Features vary by subscription plan.

3. User Accounts

You must provide accurate and complete information when creating an account. You are responsible for maintaining the security of your account credentials and for all activity under your account. You must be at least 13 years old to use the Service.

4. Acceptable Use

You agree not to use the Service to:

  • Generate illegal, harmful, or abusive content
  • Violate the rights of others or applicable laws
  • Attempt to reverse engineer, exploit, or disrupt the Service
  • Use automated means to access the Service without permission
  • Bypass any usage limits or access controls

5. AI-Generated Content

Content generated by GreatChat is produced by artificial intelligence models and may not always be accurate, complete, or appropriate. You should independently verify important information. GreatChat is not liable for decisions made based on AI-generated output.

6. Third-Party Integrations

When you connect third-party services (such as Gmail, Slack, or GitHub) to GreatChat, you authorize GreatChat to access your data on those services as described in our Privacy Policy. You remain subject to the terms of those third-party services.

7. Subscription and Billing

Paid plans are billed in advance on a monthly or annual basis. All fees are non-refundable except as required by law. We may change pricing with 30 days notice. You may cancel at any time; your access continues until the end of the current billing period.

8. Intellectual Property

GreatChat and its original content, features, and functionality are owned by GreatChat and are protected by international copyright, trademark, and other intellectual property laws. You retain ownership of content you submit to the Service.

9. Limitation of Liability

The Service is provided "as is" without warranties of any kind. GreatChat shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.

10. Termination

We may suspend or terminate your access to the Service at any time for violation of these Terms or for any other reason at our sole discretion. Upon termination, your right to use the Service will immediately cease.

11. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the Service. Continued use of the Service after changes constitutes acceptance of the new Terms.

12. Contact

For questions about these Terms, please contact us at legal@greatchatai.com.

13. Messaging Terms

Opt-In & Confirmation

When you opt in to the Service, we will send you a message to confirm your signup.

Automated Messages

By opting into messages, you agree to receive recurring automated marketing and informational text messages from GreatChat. Automated messages may be sent using an automatic telephone dialing system to the mobile telephone number you provided when signing up or any other number that you designate.

Message Frequency

Message frequency varies, and additional mobile messages may be sent periodically based on your interaction with GreatChat. GreatChat reserves the right to alter the frequency of messages sent at any time to increase or decrease the total number of sent messages. GreatChat also reserves the right to change the short code or phone number or alphanumeric sender where messages are sent.

Rates & Carriers

Your usual message and data rates may apply. If you have any questions about your text plan or data plan, it is best to contact your mobile provider. Your mobile provider is not liable for delayed or undelivered messages. Carriers are not liable for delayed or undelivered messages.

Cancellation

Messages will provide instructions to unsubscribe either by texting STOP or through an included link. After you unsubscribe, we will send you a message to confirm that you have been unsubscribed and no more messages will be sent. If you would like to receive messages from GreatChat again, just sign up as you did the first time and GreatChat will start sending messages to you again.

Help & Support

For support regarding our services, email us at contact@greatchatai.com or, if supported, text "HELP" to our messages at any time and we will respond with instructions on how to unsubscribe. If we include a link in messages we send you from GreatChat, you may also access instructions on how to unsubscribe and our company information by following that link.

Transfer of Number

You agree that before changing your mobile number or transferring your mobile number to another individual, you will either reply "STOP" from the original number, unsubscribe using the link included in our messages (if one is provided), or notify us of your old number at contact@greatchatai.com. The duty to inform us based on the above events is a condition of using this Service to receive messages.

Privacy

If you have any questions about your data or our privacy practices, please visit our Privacy Policy.

Messaging Terms Changes

We reserve the right to change or terminate our messaging program at any time. We also reserve the right to update these Messaging Terms at any time. Such changes will be effective immediately upon posting. If you do not agree to a change to these Messaging Terms, you should cancel your enrollment with our messaging program. Your continued enrollment following such changes shall constitute your acceptance of such changes.

Your consent to receive marketing messages is not a condition of purchase.